Privacy Policy

Chandi Gems & Minerals is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you visit our website, interact with our services, or communicate with us. By accessing or using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information: When you contact us, place an order, or sign up for our newsletter, we may collect personal information such as your name, email address, phone number, and postal address.
Payment Information: If you make a purchase, we may collect payment information such as credit card details or other financial information necessary to process your transaction.
Communications: We may collect information from your communications with us, including inquiries, feedback, and requests for assistance.
Website Usage Data: We may automatically collect certain information about your device and usage of our website, such as your IP address, browser type, operating system, and pages visited, using cookies and similar tracking technologies.

How We Use Your Information

We may use the information we collect for the following purposes:

To fulfill your orders and provide requested services.
To communicate with you, respond to your inquiries, and provide customer support.
To send you promotional emails, newsletters, and updates about our products and services, subject to your preferences.
To analyze website usage and improve our website’s performance, functionality, and user experience.
To prevent fraud, protect against unauthorized access, and ensure the security of our website and services.
To comply with legal obligations and enforce our terms of service.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These service providers are contractually obligated to use your information only for the purposes specified by us and to maintain its confidentiality and security.

We may also disclose your information when required by law, to enforce our site policies, or to protect our rights, property, or safety or that of others.

Data Security

We take reasonable measures to safeguard the security of your personal information and protect it from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

You have the right to access, update, or correct your personal information. You may also opt-out of receiving promotional communications from us by following the instructions provided in our emails or by contacting us directly. Please note that even if you opt-out of receiving marketing emails, we may still send you transactional or administrative messages related to your orders or account.

Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@chandigemsminerals.com.